Frequently Asked Questions
Everything you need to know about our specialty beans and brewing.
How long does shipping take for fresh coffee beans?
We roast our beans in small batches to ensure quality. Orders are typically processed within 24-48 hours and delivered via standard shipping within 3-5 business days.
Are your coffee beans ethically sourced?
Absolutely. We pride ourselves on direct-trade relationships with farmers, ensuring fair wages and sustainable farming practices across all our single-origin and blended varieties.
Can I return coffee if I don't like the taste?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or quality, please contact us within 14 days for a replacement or store credit.
Do you offer coffee in different grind sizes?
Yes, you can choose from Whole Bean, Coarse (French Press), Medium (Drip), or Fine (Espresso) grinds directly on the product page before adding to your cart.
How should I store my coffee to keep it fresh?
Store your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the flavor profile of the beans.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.